Need assistance with a federal agency? Here's what some constituents from AZ-02 had to say about the recent assistance they received from our office:
Passport:
Lori,
I don't know what you did but wow! I just got my passport back in only 12 days even though they said 3 to 5 weeks for a renewal. So whatever you did I cannot thank you enough. After dealing with the state department for four years you got an answer for me in a couple of weeks for both of the things I needed.
Bless you and I hope others can benefit from what you can do.
AZ-02 Resident
Social Security:
Just wanna take the opportunity to thank you again for helping me with my disability. I believe the knowledge of Disability knowing that the congressman was looking out made a huge difference and speed things along. I enjoyed participating in the Phone live meeting last night [...]
Thank you again God bless
AZ-02 Resident
I am writing to let you know that SSA is in the process of processing a refund of the overpaid premiums. The agent informed me that once they determine how much, if any refund is due for part B, they will send a refund directly to my account.
Thank you, so much, for your support. After nearly two years, I honestly believed this issue would never be resolved. It’s difficult to find words to express my appreciation.
Sincerely,
DS
Visas:
I wanted to thank you so much for all your help on ------'s visa. I found out the other day that her visa was approved. If weren't for the help of your office I’m sure I would be still waiting. Again, thank you.
-Ed P.
Veterans Affairs:
Mr. Timm,
I recently reached out to your office for help with a financial matter, regarding a medical bill.
Thanks to you and your office, the matter has been successfully resolved in my favor.
No public servant have ever helped the way that you have.
I have no words to express my extreme gratitude!
Gratefully,
-Arnold A.
Rep. Crane,
This is to thank you and your staff, particularly Mr. Timm, for helping me resolve my problem with the VA. Having my wife reinstated as my dependent means that she is once again protected by survivor benefits should anything happen to me. That takes a real concern off my mind.
I spend nearly a year trying to resolve this with the VA and you and your staff were successful in less than a month. This type of response renews my faith in our Congressional representatives.
Thank you from both me and my wife.
-Casey D.
I can't express how grateful I am for your assistance in this. The timing was perfect, you saved a vet from being homeless. Thank you.
AZ-02 Resident
Other Assistance:
Julie, thanks for checking in on our progress. The gas line is installed and the gas meters should be in place this week.
Thanks again for your assistance, I can't imagine where we would be without your help.
Bruce M.
Dear Congressman Crane,
I sincerely thank you and your office for the actions taken in response to my June request for assistance with the ATF; I received approval of the Form 4 application today. Without your assistance I would have undoubtedly been waiting still.
-Ed H.
My Treasury account was unlocked this morning
As mentioned in Subject, it's unlocked a few months earlier Thanks to you and your office. God Bless you and all your work for Arizona and the USA. I'M a USAF 20 year vet. Live at the Wickenburg Ranch community. If you are in the area stop by for a Hello.
AZ-02 Resident
Hi Julie!
I think the problem may be solved. I got a call from the head mail carrier in Flagstaff. She was able to open the mailboxes, told me that the keys for all my future neighbors were labeled and ready to distribute (as they moved in), and that mail delivery should begin on Friday. I so appreciate your help. If there's a problem I'll contact you, but if you don't hear from me, you can assume that the matter is resolved. I have never contacted a congressman's office before, but this has been a great experience. You were so helpful. Have a wonderful holiday!
-Jennifer P.
If you are in need of assistance in dealing with a federal agency or are having a similar issue, please don't hesitate to reach out to my office to request help.